Customer Relations Representative - State Farm Agent Team Member
Full Time • Philadelphia, PA
Responsive recruiter
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Customer Relations Representative – Service with a Sales Edge!
Are you a people-focused professional who loves providing outstanding customer service? Do you enjoy building relationships while identifying solutions that benefit clients? If so, The Ioshpa Agency is looking for you!
As a Customer Relations Representative, you’ll play a vital role in supporting our clients while also driving in-book sales through proactive product recommendations. You’ll be the trusted point of contact for customers, ensuring they feel valued while guiding them toward the right insurance solutions.
Why Join Us?
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A Customer-First Focus – Help clients navigate their insurance needs with care and expertise.
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Service + Sales Growth – Earn while you assist by identifying additional coverage opportunities.
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Career Development – Training, licensing assistance, and advancement opportunities.
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Supportive Team Culture – Work in a positive, team-oriented environment where your contributions are appreciated.
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Competitive Compensation – Base pay plus incentives for in-book sales and retention.
What You’ll Do:
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Deliver Exceptional Customer Service – Assist clients with policy inquiries, updates, and claims support.
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Educate & Advise – Conduct needs-based policy reviews to ensure clients have the right coverage.
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Identify Sales Opportunities – Proactively recommend additional products that align with customer needs.
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Develop and Maintain Client Relationships – Be the trusted go-to person for insurance solutions.
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Support Agency Growth – Generate leads and referrals while promoting our services.
What We’re Looking For:
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Strong Communicator – Confident, clear, and personable in all interactions.
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Customer-Oriented Mindset – A passion for helping others and ensuring client satisfaction.
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Sales-Driven Service – Ability to recognize in-book sales opportunities while assisting customers.
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Detail-Oriented & Organized – Ability to multitask and manage client accounts efficiently.
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Licensed or Willing to Obtain – Must meet state insurance licensing requirements (we’ll help guide you through the process).
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Bilingual Candidates Preferred – Expand our ability to serve a diverse client base.
Ready to Elevate Your Career?
If you’re excited about combining service excellence with sales growth, we want to hear from you! Apply today and start a rewarding career with The Ioshpa Agency where customer care meets sales success.
Compensation: $50,000.00 - $70,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Marat Ioshpa - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Marat Ioshpa - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- I have been a State Farm agent since 2010.
- Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, and Legion of Honor
- Additional languages spoken: Polish and Russian
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none